Patient Experience
What stuck with me was how Dr. Pornpahn talks to you. She sits down, makes eye contact, and never makes you feel silly for asking questions. When I was worried about some medication side effects, she took the time to go through each one and what to realistically expect. It felt like talking to a very smart, calm friend.
I'd been feeling off for months, tired and achy, and my local clinic just said it was stress. Dr. Pornpahn at Bangpakok 9 actually listened. She asked a ton of questions I hadn't thought to mention, ordered some specific tests, and figured out it was a thyroid issue that had been missed. It wasn't a quick fix, but having a real answer changed everything.
I needed a minor cyst removed. Honestly, I was nervous about any kind of procedure. Dr. Pornpahn explained the whole thing in simple terms, didn't rush me, and the actual removal was over so fast. The scar is tiny. It was just a straightforward thing, but she made it feel easy.
The hospital itself is nice and calm, which helped. I had to wait a bit past my appointment time, but the nurses at the front were really kind about it and kept me updated. By the time I saw Dr. Pornpahn, I was relaxed, not frazzled. The whole place just runs smoothly.