Patient Experience

Had a persistent cough for weeks....
Nov 25, 2025

Had a persistent cough for weeks. Booked a 10 AM with Dr. Sunettra at Bangpakok 9. She was direct, diagnosed a sinus drip, prescribed meds that worked. In and out in 25 mins, which I needed. Follow-up email was clear. Got the job done.

My 82-year-old mother was admitted with...
Nov 06, 2025

My 82-year-old mother was admitted with a bad fever. Dr. Chongtrakul was the one who actually sat down with me in the family room and drew a diagram on a napkin to explain what was happening with her immune system. She called me herself with the afternoon lab results, not a nurse. She listened to all my worries and never made me feel like I was asking stupid questions. Mom’s home now, and we both sleep better because of her.

Look, I hate going to the...
Dec 15, 2025

Look, I hate going to the doctor. But I felt awful. Went to Bangpakok 9, got Dr. Sunettra. No nonsense. She asked the right questions, didn't push unnecessary tests. Told me straight it was a viral thing and to rest. She was right. Parking was a nightmare though.

I was on a work trip...
Aug 17, 2025

I was on a work trip from Singapore when I woke up with terrible stomach pain. I was really scared to see a doctor in a country where I didn't speak the language well. The hospital arranged for Dr. Sunettra Chongtrakul. She walked in with a calm smile and just had a way of making the panic settle. She did her exam, asked about my travel and stress levels—turns out it was a severe stress-induced gastritis. She explained the treatment plan step-by-step, wrote the prescription names in English for me, and even recommended a bland food place nearby. The care felt personal, not just clinical. It turned a really frightening experience into something manageable.

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Location

VO-284, Eldeco Centre 110017