Patient Experience

At my age, you get used...
Nov 22, 2025

At my age, you get used to doctors rushing you. Not Dr. Thongchai. He saw me for a stubborn cough. He listened to my whole story, even about my garden. The hospital was very clean, though I did have to wait a bit past my appointment time. He explained everything in a way I could understand and didn't make me feel like a bother. A very kind and capable doctor.

My 8-year-old spiked a crazy high...
Oct 19, 2025

My 8-year-old spiked a crazy high fever out of nowhere. We were panicked. Dr. Thongchai at Bangpakok 9 was so calm with her. He got down to her level, talked about her school, and made her laugh before even examining her. He took the time to explain to us, the worried parents, exactly what was happening and what to watch for at home. He called the next day to check on her himself. We felt truly looked after.

Needed a general check-up. Found Dr....
Sep 28, 2025

Needed a general check-up. Found Dr. Thongchai. Straight to the point, no nonsense. Asked clear questions, gave clear answers. Parking at the hospital was a nightmare, but the actual appointment was efficient. He sorted my prescription quickly. Good doctor, does his job well.

I'd been feeling run down for...
Oct 22, 2025

I'd been feeling run down for months. My usual clinic just gave me vitamins. I decided to try Bangpakok 9 and got Dr. Thongchai. The first thing he did was look at my old bloodwork and go, "Hmm, this number has been creeping up for a year. Everyone missed it." He ordered one specific extra test based on that. Turns out, it was a mild thyroid issue. He drew me a little diagram on the paper sheet to explain how the medication would work. It wasn't just a fix; he showed me the 'why' behind the problem. Felt like someone finally connected the dots.

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Location

VO-284, Eldeco Centre 110017