Patient Experience

I'd been to a few doctors...
Sep 05, 2025

I'd been to a few doctors about this constant fatigue and weird stomach ache. Everyone said it was stress. Dr. Wachira actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky thyroid issue combined with a mild food intolerance. He explained it all on a whiteboard in his office, which really helped. I finally feel like I'm getting somewhere.

Had to get a small cyst...
Oct 11, 2025

Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Wachira made it so simple. The whole thing took maybe twenty minutes in one of the procedure rooms. He talked me through each step, the local anesthetic worked perfectly, and I was in and out. The scar is barely noticeable now. It was just a very straightforward, no-drama experience.

The hospital itself is nice and...
Nov 04, 2025

The hospital itself is nice and calm, which helped a lot because I was anxious. The nurses at the front desk were really kind when I couldn't find my paperwork. Even the lady who took my blood sample was great—got it on the first try and made a little joke to distract me. It felt like the whole team, from the reception to Dr. Wachira, was actually working together.

What stuck with me most was...
Oct 24, 2025

What stuck with me most was how Dr. Wachira talks to you. He doesn't rush. When I told him my worries about a new medication, he didn't just dismiss them; he sat back, considered it, and we talked about the pros and cons until I felt comfortable. He has a very calm, direct way of explaining things that makes you feel like you're in good hands, not just being processed.

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Location

VO-284, Eldeco Centre 110017