Patient Experience
My mother was admitted with a high fever and confusion. We were all scared. Dr. Neelam Jain came to see her late in the evening, after her rounds. She didn't just talk to us; she sat down and drew a simple diagram on a notepad to explain what might be happening. She called me the next morning with the test results before I even had to ask. That kind of clear communication meant the world to us when we were worried.
Severe abdominal pain. Went to Apollo Sage. Dr. Jain saw me. Asked direct questions, ordered the right scans. Diagnosis was quick. Explained the treatment plan clearly. No fluff. Pain is gone. Good doctor.
My husband was quite ill, and I was feeling very overwhelmed. Dr. Jain has such a calm way about her. She spoke softly, never rushed us, and answered all my nervous questions twice if I needed to hear it again. She remembered small details about our family from a previous visit. It didn't feel like we were just another case. That personal touch made a difficult time much easier to bear.
After weeks of feeling run-down and getting nowhere, my sister insisted I see Dr. Jain. What a difference! She actually listened, connected some dots other doctors missed, and we have a plan now. I walked out of Apollo Sage feeling lighter, like I finally had answers. I'm so relieved we found her!