Patient Experience
Had a weird skin rash that my usual doc couldn't figure out. Saw Dr. Nayak on a friend's recommendation. He took one look, asked a couple of smart questions about my new detergent, and nailed it. Prescription cleared it up in a week. Straight to the point, no nonsense, just what I needed.
My 8-year-old son had a fever that just wouldn't break, and I was really scared. Dr. Nayak was so calm with him, explained everything in a way a kid could understand, and even showed him the stethoscope before using it. He didn't rush us at all, and when he said it was just a bad virus and not something worse, I actually cried with relief in the car. The waiting room was packed and we had to wait a bit, but he gave us his full attention once we got in.
My elderly father was admitted, and as the primary contact, I was a mess. Dr. Nayak called me personally after each visit, even late one evening, to explain the changes in his medication and what to expect. He never talked down to us and answered every one of my sister's anxious questions without getting impatient. It made a stressful situation so much easier to handle, knowing we were truly being kept in the loop.
I went in for what I thought was just persistent heartburn. Dr. Nayak listened to me list off my symptoms, then leaned back and asked about my stress levels at work—which were through the roof. Instead of just writing a script, he walked me through how anxiety can mimic physical issues, drew a simple diagram on his notepad, and we made a plan that included diet changes and finding a therapist. It was the first time a doctor connected the dots for me like that. The clinic itself was nothing special, but he took the time to see the whole picture.