Patient Experience
My dad was admitted with a bad fever and we were all really scared. Dr. Pani was the one who actually sat us down in the family room and drew a diagram on a notepad to explain what was happening. He called my sister directly with updates when she couldn't be there. He didn't just treat the patient, he treated our whole family's worry. We left Apollo feeling like we had a partner, not just a doctor.
Had a recurring stomach issue that was affecting my work. Needed a doctor who could get to the point. Saw Dr. Jaya Prakash Pani at Apollo. He listened, asked direct questions, ordered the right tests quickly, and gave me a clear plan. Followed it, problem solved. Efficient and effective. Exactly what I needed.
Look, I don't like hospitals. Was feeling run down for weeks and finally dragged myself to Apollo. Parking was a nightmare, which put me in a worse mood. But Dr. Pani was straight with me. No sugar-coating, just told me what was up, what we needed to do, and what to expect. He has a no-nonsense way about him that I actually appreciated. Got me fixed up.
It started with just feeling tired all the time. I ignored it, but my wife made the appointment. The clinic at Apollo was busy, had to wait a bit. Dr. Pani walked in, and the first thing he did was look at my file and say, 'So, tell me about this fatigue in your own words.' He let me ramble a bit, then asked these specific questions about my sleep and diet I wouldn't have thought to mention. He connected dots I didn't see. The treatment wasn't anything dramatic, just a vitamin deficiency and some lifestyle tweaks, but the way he figured it out felt like he was putting a puzzle together. I feel like myself again now.