Patient Experience
When my father was admitted, things felt chaotic. Dr. Biswal was the calm in the storm. He didn't just talk to us; he listened, explained everything in simple terms, and made sure we understood every step. He even called my sister directly when she couldn't be there. We felt like family, not just another case file.
My 8-year-old had a high fever that wouldn't break, and I was terrified. Dr. Biswal saw us quickly. He was so gentle with her, asking about her favorite cartoons while he examined her. He explained the treatment plan to me without making me feel silly for being so worried. We left feeling like we had a clear path forward, and my daughter wasn't scared to go back for the follow-up.
Had a weird pain in my side for weeks. Saw Dr. Biswal at Apollo. He got straight to the point, ordered the right tests, figured it out. No fuss, no unnecessary drama. Fixed me up. What more do you want?
It started with just feeling run-down, but then the dizziness got bad. I was nervous going to a big hospital like Apollo—parking was a nightmare, and the wait was long. But Dr. Biswal changed that. He had this quiet, steady way about him. He asked about my army service (we'd both served) while reviewing my file, which put me at ease. He connected the dots between symptoms I thought were separate, ordered specific tests, and laid out a treatment plan that actually made sense. The care felt thoughtful, not rushed.