Patient Experience
My stomach issues had been brushed off as stress for months by other doctors. Dr. Pankaj Verma actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky gallbladder problem that wasn't showing up on standard scans. He explained it all with a diagram on his notepad—no fancy jargon. I'm finally feeling like myself after the surgery he recommended.
Had to get a small cyst removed from my back. Honestly, I was more nervous about the hospital process than the procedure itself. But Dr. Verma's team at Apollo had it down. In, out, done. The doctor himself checked in right before and after, making sure I was comfortable. The whole thing felt very routine for them, which was exactly what I needed it to be.
The parking at Apollo was a nightmare that day, I won't lie. I was flustered by the time I got to the clinic. But the front desk lady was so calm and got me sorted quickly. The nurse who took my vitals noticed I seemed anxious and just chatted about the weather while she worked. It made a huge difference. Dr. Verma's good, but his staff really sets the tone.
Look, I don't really like doctors. I get awkward. But Dr. Verma has this way of talking that's just... normal. He sat down, didn't look at the clock, and when I explained my knee pain, he said, 'Yeah, that sounds annoying.' He just got it. Didn't rush to a scary diagnosis, just laid out simple steps. Felt like talking to a really knowledgeable uncle, not some medical authority figure.