Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Jena was different. He actually listened to everything, even the stuff I thought was silly, and ordered a specific test no one else had. Turned out to be a tricky parasite. He explained it all with a diagram on his notepad, and the treatment worked. I feel like myself again.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Jena made it so straightforward. The whole thing at Apollo was quick – in and out in a few hours. He talked me through each step during the procedure, which really helped. The stitches were neat, healed up perfectly, and the follow-up was just a quick phone call to check in.
The parking at Apollo was a nightmare that day, I was running late and flustered. But from the front desk to the nurses, everyone was so calm and helpful. They got me sorted quickly. The ward was quiet and clean, which mattered more than I expected. It felt organized, not chaotic, and that made a stressful visit much easier to handle.
What stuck with me about Dr. Jena was how he talked to my elderly father. He didn't just talk to me. He sat down, made eye contact with Dad, and explained his arthritis plan in simple, clear terms. He had this quiet patience, answering the same question twice without a hint of irritation. You could tell he really sees the person, not just the patient file.