Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Mazumder actually listened to the whole, weird history. He ordered a specific test the others hadn't, and it turned out to be something pretty rare with my gallbladder. He drew me a simple diagram to explain it. I was scared, but knowing what it actually *was* made all the difference.
Had to get a small cyst removed from my back. Honestly, I was more nervous about the hospital process than the cut itself. But Dr. Mazumder's team at Apollo had it down. In, local anaesthesia, a bit of chatting about the weather, and it was done before I knew it. The stitches were so neat my wife barely notices the scar now. Just a straightforward, no-fuss experience.
The parking at Apollo was a nightmare that day, I was late and flustered. But from the front desk to the nurses in Dr. Mazumder's clinic, everyone was calm and kind. One nurse saw I was anxious and got me a glass of water while I waited. The place just felt efficient and clean, not cold. It took the edge off a stressful morning.
What I remember most is how he talked to my elderly mother. She gets confused easily. He didn't rush her. He sat down, looked her in the eye, and explained her new medication using words she understood, like 'water pill' instead of the long chemical name. He made her laugh. You don't see that kind of patience every day.