Patient Experience
My father was admitted with a high fever and confusion. The emergency was busy, and we were scared. Dr. Pattnaik came to see him late in the evening, after what felt like a long wait. He didn't just talk to us; he sat down and drew a simple diagram on a notepad to explain what might be happening with the infection. He called my mother the next morning with an update before we even got to the hospital. That meant the world to us. He treated my dad, and more importantly, he treated our family's worry.
Took my wife in for persistent abdominal pain. Other doctors had been vague. Dr. Saroj Kumar Pattnaik was different. He listened, asked specific questions, and laid out a clear plan: first this test, then possibly that one, and here's why. No sugar-coating, no unnecessary alarm. The parking at Apollo was full that day, which was frustrating, but the directness and clarity from the doctor cut through all that. We left with a path forward, which was exactly what we needed.
Our young son had a bad reaction to some medication. I was so frightened. Dr. Pattnaik has a very calm way about him. He spoke softly, never rushed us, and explained everything in such a gentle manner. He made sure I understood each step before he took it. When my son started to improve, Dr. Pattnaik gave a small, quiet smile and just said, 'He's going to be alright now.' That moment of quiet reassurance is what I'll remember most.
After weeks of feeling run-down and getting nowhere, I saw Dr. Pattnaik. He actually figured it out! It was a vitamin deficiency, something simple that got missed. I was so relieved I almost cried in his office. He didn't make it a big deal; he just said, 'Good, we found it. Let's get you fixed up.' The treatment was straightforward, and I felt better within days. It's amazing what a difference it makes when a doctor really listens and knows what to look for.