Patient Experience
I'd been to a couple of doctors with this weird mix of fatigue and joint pain, and everyone just said it was stress. Dr. Satpathy was different. He actually listened to everything, asked questions I hadn't even thought of, and ordered some specific tests. Turns out it was something pretty rare. He explained it all on a notepad, drew little diagrams. I was scared, but he laid out a clear plan. I'm on the mend now, and I honestly think he's the only one who would have figured it out.
Had to get a small cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Satpathy's team made it so straightforward. The whole thing was over in what felt like minutes. He checked in before and after, the instructions were clear, and the healing was a breeze. It was just... simple. Exactly what you hope for with something routine.
The parking at Apollo was a nightmare that day, completely full, and I arrived flustered for my dad's appointment. But from the front desk to the nurses in Dr. Satpathy's clinic, everyone was so calm and kind. They got us sorted, and the waiting area was actually quiet and clean, which helped my dad relax. It felt like the whole place was working together smoothly, which took a lot of the edge off.
What stuck with me about Dr. Satpathy wasn't just his knowledge—it was how he talked to my elderly mother. He never rushed her. He got down to her eye level, spoke clearly without being patronizing, and made sure she understood every part of her new medication. He has this quiet, patient way about him. You can tell he sees the person, not just the chart.