Patient Experience
I've been seeing Dr. Suchitra Dash for my blood pressure and general health for about eight years now, since she was at a smaller clinic before Apollo. That's the thing—she remembers. She knows my history without always checking the file, asks about my family by name. The clinic's gotten busier, sure, sometimes you wait a bit, but she never rushes you out. She's just steady. You don't find that kind of consistency often, and for long-term health stuff, it's everything.
My 7-year-old, Rohan, had a high fever that just wouldn't break, and he was so listless. We were really scared. Dr. Dash at Apollo was so calm with him. She got down to his level, talked to him about his school project instead of just to us, and checked him over so gently. She explained everything in a way we could understand, why she was choosing one medicine over another. She called the next day herself to check on him. Seeing your kid that sick is terrifying, and she handled both him and us with such care.
Had a bad sinus infection that was hanging on for weeks. Went to Dr. Dash. She listened, didn't brush it off as 'just a cold,' gave me a clear plan for meds. Felt better in a few days. Straightforward, no nonsense, got the job done.
I went in for what I thought was just persistent heartburn. Dr. Dash, though, she asked a bunch of other questions—was I more tired? Any discomfort elsewhere? I mentioned my shoulder felt a little odd, which seemed unrelated. She looked thoughtful, said let's not assume, and ordered an ECG along with the stomach tests. Turns out, it wasn't my stomach at all. It was a heart thing, early stages. Catching it then probably saved me from a bigger crisis later. The way she connected dots I didn't even think were on the same page... it made all the difference.