Patient Experience
I'd been to a couple of doctors about this nagging fatigue and joint pain, and they all said it was just stress. Dr. Tripathy was the first one who actually listened. She asked a ton of questions I hadn't been asked before, ordered some specific bloodwork, and figured out it was a rare autoimmune thing. She explained it all with a diagram on a notepad. Honestly, I felt heard for the first time in months.
Had to get a mole removed from my back. Simple thing, but I was pretty nervous about it. Dr. Tripathy's assistant, Mark, was great—cracked a joke about his own bad tattoo to calm me down. The procedure itself was over in maybe ten minutes. Dr. Tripathy talked me through each step, and I barely felt a thing. Follow-up was easy, and the scar is barely there now.
The clinic itself is nice. It's clean, the chairs in the waiting area aren't the usual torture devices, and they have decent magazines. But what really stood out was the front desk lady, Sarah. My insurance info was a mess, and I was flustered. She sorted it all out without making me feel like an idiot, even called the company while I waited. It made a stressful morning much easier.
Look, I don't really like doctors. I get awkward. But Dr. Tripathy has this way of just being normal. She sat down, didn't hover by the door, and actually remembered my kid's name from last time. When I told her I was struggling to quit smoking, she didn't lecture me. Just said, 'Let's talk about what's making it hard right now.' Felt like talking to a really smart, practical friend.