Patient Experience
I'd been to a couple of doctors for this nagging fatigue and pain, and everyone just said it was stress. Dr. Ashima actually listened to all the weird little details I mentioned—like how my joints ached more in the morning. She ordered some specific tests others hadn't, and it turned out to be something more complicated. She sat with me and my husband, drew a simple diagram on her notepad to explain what was happening, and laid out a clear plan. It was a relief to finally have a name for it and a path forward.
I needed a minor cyst removed, and honestly, I was pretty nervous about the whole thing. The procedure itself at Apollo was quick, and Dr. Ashima talked me through each step as she worked, which kept my mind off it. The best part was how normal it felt afterwards. She gave me very plain instructions for care, no medical jargon, and the follow-up was just a quick check-in call from her nurse. It was one less thing to worry about.
My first impression of Apollo Bilaspur was that the parking lot was completely full—not the best start with a feverish kid. But once we got inside, the front desk staff were really calm and got us sorted quickly. The nurse who took my son's vitals was fantastic with him, even found a cartoon on her phone to distract him. The whole place felt clean and organized, which matters when you're feeling anxious. Dr. Ashima's clinic ran a bit behind schedule, but someone came out to let us know, so we didn't just sit there wondering.
What I remember most about seeing Dr. Ashima wasn't the medicine, but how she made me feel heard. I'm an older patient, and sometimes doctors can be in a rush. She never looked at the clock. She asked about my life, how my condition was affecting my daily walks with my dog. Her advice felt practical, like it was meant for my actual life, not just a textbook case. She has a quiet, reassuring way about her that just puts you at ease.