Patient Experience
My 8-year-old son had a high fever that just wouldn't break, and I was really scared. We saw Dr. Manoj Rai at Apollo Bilaspur. He didn't just rush us out. He sat with us, explained everything in simple terms about what was causing it, and even showed me the chart. He talked directly to my son, which made him feel brave. We left with clear instructions and, more importantly, with me feeling like I could actually handle it. My boy is back to his energetic self now.
I've always been really nervous about doctors. Hadn't been in years. My wife finally convinced me to see Dr. Rai for a persistent cough. I was a wreck in the waiting room. But from the moment he walked in, he was just... calm. He listened to all my worries without making me feel silly, explained what he was checking for as he went, and his whole manner just put me at ease. It was such a relief. I actually feel okay about going back for a follow-up, which is huge for me.
Had a weird pain in my side. Went to see Dr. Manoj Rai. He figured it out fast, gave me a straightforward plan. No fuss, got the job done. Pain's gone.
So, I'd been feeling run-down for weeks. Tired, no appetite, just off. I put it off, you know how it is. Finally dragged myself to Apollo. The parking was a nightmare, which didn't help my mood. Dr. Rai's clinic was busy, I waited about 20 minutes past my slot, scrolling on my phone. But when I got in, he was fully present. He asked questions I hadn't even thought to mention—about my sleep patterns, stress at work. He connected dots I didn't see. Ordered a couple of specific tests, called me himself with the results to explain it wasn't anything scary, just a vitamin deficiency and needed better stress management. The whole experience felt thorough, like he was actually solving a puzzle, not just processing a patient.