Patient Experience
I was so scared going in for my first check-up in years. My hands were literally shaking. Dr. Gupta just smiled, asked about my job first, and talked me through every single thing he was doing. By the end, I felt silly for being so nervous. He just has that kind of calm way about him.
My mother was admitted, and we were all a mess, asking a million questions. Dr. Gupta took the time to pull my brother and me aside in the hallway. He drew a simple diagram on a notepad to explain what was happening with her medication. He didn't rush us, and he gave us his direct number for the ward. That meant everything when we were sitting up worrying at night.
Had a weird pain in my side. Saw Dr. Gupta at Apollo. He was straight to the point, ordered the right scan, figured it out. Fixed me up. Good doctor.
I'd been feeling run down for months, just blaming work stress. I finally booked with Dr. Gupta, though the wait was a couple weeks. He didn't just shrug it off. He asked about my sleep, my diet, things I hadn't even connected. He remembered a detail I'd mentioned about leg cramps from my last visit a year ago. That led him to suggest a specific blood test others had missed. Turns out it was a simple vitamin deficiency. The man listens, and he connects dots. I'm back to my old self now, all because he paid proper attention.