Patient Experience
My hands were shaking in the waiting room at Apollo Bilaspur. It was my first time seeing a doctor for this kind of stomach pain, and I was really scared it was something serious. Dr. Mukul Shrivastava came in and just... listened. He didn't rush me at all. He explained everything in simple words, what he was checking for and why. By the time I left, the knot in my stomach was gone, and it wasn't just the medicine. He made me feel like I was in good hands.
Had a persistent fever. Went to Apollo Bilaspur. Saw Dr. Mukul Shrivastava. He asked clear questions, did a thorough check-up. Ordered the right tests. Diagnosis was quick, treatment plan was straightforward. Follow-up was scheduled. Problem resolved. Efficient and professional.
I'm not one to speak up much, especially to doctors. But Dr. Shrivastava has such a calm way about him. He waited patiently while I found the words to describe my headaches. He never made me feel silly for being worried. His advice was gentle but clear, and he checked back with the nurse to see how I was doing after starting the new tablets. It felt like genuine care.
What a relief! I'd been to two other places for this joint pain and just got shrugs. Dr. Mukul Shrivastava at Apollo actually figured it out! He poked and prodded in the right spots, asked about my old cricket injury—totally remembered that!—and put me on a plan that's actually working. The guy knows his stuff. I'm finally getting back to my walks without wincing.