Patient Experience
My mother was admitted with severe stomach pain. Dr. Patel was the one who saw her. He explained everything to us in simple Hindi, didn't use scary medical words. He told us straight what the tests were for and what he was thinking. The waiting area was crowded, but he still made time to come out and update me twice. He listened to all our worries. Because of his clear way, we felt calm and knew she was in good hands.
My son had a high fever that wouldn't break. We went to Apollo and Dr. Patel was on duty. He was very quiet, spoke softly. He checked my boy thoroughly, asked about his habits. He didn't rush. He wrote the prescription himself, circled the important instructions. He just nodded and gave a small smile when we thanked him. It felt sincere, not like a routine. My boy recovered in two days.
I was so worried about my husband's sudden weight loss. Dr. Patel! What a good man. He didn't just talk to my husband, he included me in the whole conversation. Said 'we' will figure this out. He was so positive, it lifted our spirits right there in the room. The relief I felt when he said it looked manageable... I was practically beaming. Follow-up was easy, his staff got us the next appointment without hassle. Really, really good experience.
Took my father for a general check-up. Parking was a mess, we were late. I was stressed. Dr. Patel was direct. No small talk, just 'What brings you in?' and focused. He reviewed old reports quickly, asked pointed questions. Ordered only the necessary tests, told us why others weren't needed. Saved us time and money. His approach was efficient, and for my busy father who hates long visits, it was perfect. We got clear answers and a plan.