Patient Experience
My 8-year-old son had a high fever that just wouldn't break, and we were so scared. Dr. Sourav Paul at Apollo Bilaspur was incredible. He got down on my son's level, explained everything in a way he could understand, and didn't just throw medicine at us. He took the time to figure out the root cause. We left feeling like we had a real plan, not just a prescription.
I hate going to the doctor, always have. My hands were literally shaking in the waiting room. But Dr. Paul was so calm and actually listened to all my weird, rambling symptoms without making me feel silly. He just had this way of making it all seem manageable. I walked out feeling ten pounds lighter, honestly. He's the first doctor I wouldn't mind seeing again.
Had a stubborn skin thing for weeks. Went to Dr. Sourav Paul. He checked it, told me straight what it was and what to do. Fixed it in a few days. No fuss, good doctor.
It started with this dull ache in my side that I kept ignoring. By the time I dragged myself to Apollo, I was convinced it was something awful. The wait was long that day, I won't lie, but once I got in with Dr. Paul, it was different. He asked questions I hadn't even thought of—about my diet, my stress at work. He connected dots I didn't know were there. Turns out, it was a combination of things, nothing catastrophic, but he laid out a clear, step-by-step way to get better. It wasn't a magic cure, but he gave me the map to find my way back to feeling normal.