Patient Experience
I'd been to a couple of doctors for this nagging pain and fatigue, and everyone just said it was stress. Dr. Sujit Pahari was different. He actually sat and listened, then asked for a few specific tests I'd never had before. It turned out to be something pretty rare, not just 'in my head.' He explained it all on a notepad, drawing little diagrams. I'm on the right treatment now, and I finally feel like myself. Apollo in Bilaspur was where it all came together.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Pahari made it simple. The whole thing took maybe twenty minutes in one of their day-care rooms. He talked me through each step as he did it, which really helped. I was in and out, and the recovery was exactly as he said it would be—no surprises. Sometimes straightforward is exactly what you need.
The parking at Apollo Bilaspur was a nightmare that day, completely full. I was flustered by the time I got to the reception for my dad's appointment. But the lady at the front desk was so calm, found his file quickly, and the nurse who took his vitals had him laughing. The place just felt efficient, not cold. Dr. Pahari's clinic was busy but orderly. It's the little things—clean waiting area, clear signage—that make a stressful visit less so.
What stuck with me about Dr. Pahari was how he talked to my elderly mother. He didn't just look at me, the son, for answers. He crouched down so he was at eye level with her chair, spoke clearly without being patronizing, and checked twice that she understood the plan. He has a quiet, patient way about him. You don't feel rushed. In a general practice, where you see all sorts, that kind of manner means a lot.