Patient Experience
I'd been to a couple of doctors for months about this constant fatigue and stomach pain. Everyone said it was just stress. Dr. Arvind Kumar actually sat and listened, asked a bunch of questions that seemed unrelated at first. He ordered some specific tests others hadn't. Turned out it was a tricky thyroid issue affecting my gut. He explained it all with a diagram on his notepad. I finally feel like I'm getting somewhere.
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Kumar walked me through each step before he did it, the local anesthetic worked perfectly, and it was over in what felt like ten minutes. The stitches were so neat you can barely see the scar now. It was just a simple thing, but he treated it with real care.
The parking at Apollo was a nightmare that day, completely full. By the time I got to the reception, I was pretty flustered. But the lady at the front desk was really kind, got me sorted quickly. The whole floor was calm and clean, which helped settle my nerves. When I saw Dr. Kumar, he’d already been briefed, so we could just get straight into my check-up without any fuss.
What I remember most is how he talked to my elderly father. Dad gets confused easily and is hard of hearing. Dr. Kumar didn't rush him. He leaned in, spoke clearly, and checked if Dad understood after every point. He even wrote the main instructions down in big letters. It wasn't just about treating the illness; it was about treating the person. That meant the world to us.