Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone said it was just stress. Dr. Kharsan actually sat and listened, asked about things no one else did, like the exact timing of the pain. He ordered a specific scan others hadn't thought of. Turned out it was a tricky gallbladder issue, not just in my head. He explained it all with a diagram on his notepad, which really helped.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Kharsan made it so straightforward. The whole thing took maybe twenty minutes in one of their procedure rooms. He talked me through each step as he did it, which kept me calm. Sore for a day or two, but it healed up cleanly. Just a simple, smooth experience.
The parking at Apollo was full that day, which put me in a bad mood before my appointment. But from the front desk to the nurses, everyone was so patient. The woman who took my vitals noticed I seemed anxious and just chatted about the weather for a minute. It's a busy place, but the staff make it feel less like a factory. Even the waiting area was quiet, which helped.
What I remember most is how Dr. Kharsan talks to you. He doesn't rush. When I told him I was scared about some test results, he didn't just dismiss it. He leaned forward, made proper eye contact, and said, 'Let's look at this together and figure out the plan.' It felt like I was talking to a very knowledgeable, calm friend, not just a doctor in a white coat.