Patient Experience
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Kharsan made it so straightforward. The whole thing took maybe twenty minutes in one of their procedure rooms. He talked me through each step as he did it, which kept me calm. Sore for a day or two, but it healed up cleanly. Just a simple, smooth experience.
The parking at Apollo was full that day, which put me in a bad mood before my appointment. But from the front desk to the nurses, everyone was so patient. The woman who took my vitals noticed I seemed anxious and just chatted about the weather for a minute. It's a busy place, but the staff make it feel less like a factory. Even the waiting area was quiet, which helped.
What I remember most is how Dr. Kharsan talks to you. He doesn't rush. When I told him I was scared about some test results, he didn't just dismiss it. He leaned forward, made proper eye contact, and said, 'Let's look at this together and figure out the plan.' It felt like I was talking to a very knowledgeable, calm friend, not just a doctor in a white coat.
I'd been to a couple of doctors about this constant fatigue and weird stomach pain. Everyone said it was stress. Dr. Sunil Sharma actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky thyroid issue combined with a mild food intolerance. He explained it all on a notepad, drawing little diagrams. Felt like someone finally put the puzzle together.
Had to get a small cyst removed. Honestly, I was more nervous about the hospital process than the procedure itself. But with Dr. Sharma, it was just... straightforward. He told me exactly what would happen, step by step, no sugar-coating. The whole thing took maybe twenty minutes. I was in and out, and the recovery was exactly as he said it would be. No drama, just good care.
The Apollo waiting area was actually calm, which helped. My mom was with me and the nurse at the front desk, Anjali I think her name was, saw she was anxious and brought her a glass of water without us even asking. Little things like that matter. Even the person who took my blood samples was really gentle and chatted about the weather to distract me. It made a long day much easier.
What I remember most is how Dr. Sharma talked to my young son. My boy was scared of the stethoscope. Instead of just pushing ahead, Dr. Sharma let him listen to his own heartbeat first, then mine. He got down on his haunches to talk to him. He didn't just treat a patient; he made a nervous kid feel safe. That kind of patience is rare.
I've been seeing Dr. Asati for my blood pressure and general check-ups for nearly a decade now. The clinic at Apollo can get busy, and sometimes you wait a bit, but that's because he doesn't rush anyone. He remembers my history, asks about my family, and explains things in a way that makes sense. It's that consistency that keeps me coming back. I trust his judgment completely.
Had a stubborn skin rash. Went to Dr. Gouri Shankar Asati. He looked at it, asked a few direct questions, prescribed a cream. It cleared up in a week. No fuss, no unnecessary tests. He's practical and gets to the point, which I appreciate.
I was quite worried about some persistent stomach issues. Dr. Asati has such a calm way about him. He listened quietly to all my concerns, never made me feel silly for asking questions. His advice was gentle but clear, and he followed up with a call himself to see how the new diet was working. It meant a great deal.
After weeks of feeling run-down and getting nowhere, my wife practically dragged me to Apollo. Dr. Asati figured out it was a vitamin deficiency—something so simple! I was so relieved it wasn't something more serious. He's sharp. The whole experience just lifted a weight off my shoulders. I'm feeling like myself again.
I was really nervous going in. It was my first time seeing a doctor for this persistent stomach issue, and I didn't know what to expect. The waiting area was busy, but when I finally got in, Dr. Samal just had this calm way about him. He listened to everything I said, didn't rush me, and explained things in a way that actually made sense. He told me what the next steps were, plain and simple. I walked out feeling like I could finally stop worrying so much. It was a huge relief.
Had a bad cough for over three weeks. Went to Apollo Bilaspur. Saw Dr. Mahendra Samal. He asked clear questions, checked me thoroughly. Said it was a bronchial infection. Gave me a prescription and told me exactly what to do. Followed his advice. Got better in a week. No fuss. Good doctor.
My husband insisted I see someone about the dizzy spells. I'm not one to bother doctors, but it was becoming a concern. Dr. Samal was very kind. He didn't make me feel silly for being anxious. He took his time, asked about my daily routine, and was very gentle in his manner. His explanation was clear, and he made sure I understood the treatment plan before I left. I felt heard, which isn't always the case.
Wow, what a difference! I'd been putting off dealing with this nagging knee pain for months, thinking it was just age. Saw Dr. Samal and he figured it out in one visit! He was so straightforward and confident. Got me set up with the right scans and a plan that actually works. The pain is almost gone now. I should have gone months ago! Really glad I found him.
Our 8-year-old, Rohan, had been having these awful stomach pains for weeks. We saw a couple of doctors and nothing helped. I was a wreck. Dr. Shrivas at Apollo Bilaspur actually sat on the edge of the bed and talked to Rohan like a person, not just a chart. He figured out it was a food intolerance we never would have guessed. He explained everything to us, the parents, without any scary medical jargon. My kid isn't scared of doctors anymore because of him.
I hate going to the doctor, always have. My hands were actually sweating in the waiting room. But Dr. Shrivas? Completely different. He walked in, gave a little smile, and just said 'So, what's bothering you?' in this calm way. He listened to my whole rambling story about my constant fatigue. Didn't rush me at all. Left feeling like I'd actually been heard, and with a clear plan. Huge relief.
Had a nasty skin infection on my leg. Went to Dr. Shrivas. Got it checked, got the right meds. It cleared up in a week. No fuss, good service. Would go again if needed.
It started with just feeling off—tired, no appetite. I put it off for a month, telling myself it was just work stress. Finally dragged myself to Apollo. The parking was a nightmare, which didn't help my mood. Dr. Shrivas had this quiet, methodical way about him. He asked questions I hadn't even thought to connect, like about some mild joint pain I'd dismissed. Ordered a couple of specific blood tests. Turns out, it was a vitamin deficiency and a mild thyroid thing. The way he pieced it together from my vague symptoms, without any drama, really impressed me. Started treatment, and I'm finally feeling like myself again. It wasn't some big dramatic cure, just good, solid detective work.
My 8-year-old son had a high fever that just wouldn't break, and I was a mess. Dr. Sofia was so calm with him, explaining everything in a way he could understand. She didn't just rush to prescribe; she listened to everything I said, even when I was probably repeating myself. The clinic was busy and we waited a bit, but once we were in her room, she gave us all her time. My son left feeling less scared, and so did I.