Patient Experience
My 82-year-old mother contracted a severe, persistent lung infection while on holiday in Bodrum. Local clinics were stumped. Dr. Hürmüzlü at Acibadem was our last hope. He didn't just treat the infection; he conducted a full geriatric assessment, considering her heart medication and mild kidney issues. His approach was unhurried, explaining everything to us in simple terms. He identified a rare antibiotic interaction others missed. Within a week, her fever broke and her breathing improved. His follow-up calls to our hotel were incredibly reassuring. He turned a frightening health crisis abroad into a manageable recovery.
Our 5-year-old son developed a high fever and a mysterious rash after playing near some stagnant water. The pediatrician was concerned about a possible tropical infection. Dr. Ersen Hürmüzlü was like a detective in a white coat. He spent ages talking to our son about his 'adventure,' asking about bugs and plants he'd touched. He ordered very specific tests I'd never heard of. It turned out to be an unusual presentation of a local bacterial infection. He prescribed a child-friendly treatment and even drew a little 'germ-fighting soldier' on the prescription note for our boy. His blend of sharp expertise and genuine warmth with children was remarkable.
I was admitted through the ER with what I thought was food poisoning, but it rapidly escalated into septic shock. The situation was chaotic and terrifying. Dr. Hürmüzlü took charge of my case in the ICU. What struck me was his calm, focused intensity. He explained the gravity of the situation without sugarcoating it but with a firm confidence that was anchoring. He personally coordinated between the microbiologists and the intensivists, tailoring a powerful antibiotic cocktail based on real-time culture results. He fought for my life as if I were family. His nightly visits, even after long shifts, to check the data himself, made all the difference. I owe him my life.
As a frequent traveler for work, I needed a comprehensive pre-travel consultation for an extended project in Southeast Asia. Most doctors just hand you a vaccine list. Dr. Hürmüzlü's approach was completely different. He spent an hour discussing my itinerary, accommodation, work activities (including site visits to rural areas), and even my personal hobbies like hiking. He created a personalized risk map, advising on specific regional antibiotic-resistant infections, procured uncommon prophylactics, and gave practical advice beyond medicine—like which local clinics he trusted in case of emergency. It wasn't a routine checkup; it was a strategic health briefing. I felt uniquely prepared and protected.