Patient Experience
My 82-year-old mother, Ayşe, fell in the garden and fractured her hip. The ambulance brought her to Bodrum Medical Center in immense pain. Dr. Tekçe was like a calm commander in the stormy ER. He didn't just see a broken bone; he saw her fear, her history of osteoporosis, and the risk of pneumonia. He coordinated with orthopedics and geriatrics immediately. His explanation to our family was clear, devoid of unnecessary medical jargon, and he held my mother's hand while giving her the news. The surgery was a success, but it was his daily post-op visits, where he'd ask about her rose bushes, that truly mended her spirit. He treated the whole patient, not just the trauma.
We were on a family sailing holiday when our 7-year-old son, Deniz, gashed his leg deeply on a corroded cleat. The wound was filthy with seawater and rust. At the ER, Dr. Serdar Tekçe assessed the situation with terrifying speed. He had a way of being both intensely focused on the gruesome cut and incredibly gentle with our terrified boy. 'We're going to be explorers, Deniz,' he said, turning the wound cleaning into a mission. He explained the high risk of infection from marine bacteria in a way we understood, ordered precise antibiotics, and did the suturing himself with astonishing neatness. His follow-up call two days later to check for redness wasn't protocol—it was genuine care. He turned a potential disaster into a story of bravery for our son.
I presented with what I thought was severe indigestion—just a routine checkup turned urgent. Dr. Tekçe, during a standard examination for abdominal pain, noticed a subtle inconsistency in my reflexes alongside the epigastric tenderness. His demeanor shifted almost imperceptibly. He ordered a specific CT angiogram, against my protests that it was 'just heartburn.' He was right. It was a dissecting aortic aneurysm, a silent killer. His ability to connect disparate, minor symptoms into a life-threatening picture was nothing short of genius. The surgical team he rallied saved my life. In my follow-up, he didn't boast; he simply reviewed my new medication regimen and said, 'Now we manage. You have living to do.' His clinical intuition is a gift.
As a professional windsurfer, I'm no stranger to injury, but this was different—a complex, open tibia fracture from a high-speed impact. The ER was chaotic, but Dr. Tekçe created a bubble of absolute precision around my case. He wasn't just an ER doc passing me on; he became the quarterback of my care. He debrided the wound himself, arguing with imaging about the exact angle needed to assess bone fragmentation, and personally called the vascular and orthopedic surgeons to the hospital at midnight. He understood my career depended on this repair. Months later, during a follow-up for a minor infection scare, he remembered the specifics of my case and my competition schedule. He practices emergency medicine with the foresight of a strategist and the memory of a historian.