Patient Experience
My 82-year-old mother, Fatma, needed an urgent abdominal MRI after a sudden collapse at home. Dr. Abdurrahman Gölbaşı was not just a radiologist that day—he was our calm in the storm. He personally explained the claustrophobic machine to her in the gentlest Anatolian Turkish, even delaying other appointments to ensure she was completely comfortable. His report didn't just list findings; it connected her chronic heart condition to the acute mesenteric ischemia he spotted, writing a concise note for her cardiologist that became the roadmap for her treatment. At Acıbadem Bursa, they talk about 'patient-centered care'—Dr. Gölbaşı defines it.
Our 7-year-old son, Deniz, swallowed a small toy magnet. The ER pediatrician was concerned, but it was Dr. Gölbaşı who transformed a potential trauma into an adventure. Before the fluoroscopy, he showed Deniz the screen and called it a 'treasure hunt inside his tummy.' He used a low-dose protocol without us asking, explaining the 'why' in simple terms. His report highlighted the magnet's position relative to bowel loops with such precision that the surgeon knew exactly what approach to take. He followed up the next day with a call to check on Deniz. This wasn't just imaging; it was expertise wrapped in profound kindness.
As a 45-year-old with a complex family history of breast cancer, my annual mammogram is always fraught with anxiety. This year, Dr. Gölbaşı reviewed my prior films from another city himself before I even entered the room. During the tomosynthesis, he noticed my distress and said, 'The most important thing we're looking after today is your peace of mind.' He found a subtle, new architectural distortion others might have missed. Instead of a vague report, he provided a clear BI-RADS 4a assessment with a differential and recommended a specific type of ultrasound-guided biopsy. His proactive coordination with the surgical team made a terrifying process feel managed and precise.
I was referred for a CT angiography after a minor motorcycle accident, expecting a routine scan. Dr. Gölbaşı, however, conducted a brief but thorough neurological exam upon noticing my slightly uneven pupils in the waiting area—something entirely beyond a typical radiologist's purview. His suspicion led him to tailor the CT protocol to look for not just vascular injury, but early signs of a subtle dural tear. He found it. His immediate call to the neurosurgeon and his meticulously annotated 3D reconstructions were credited for preventing what could have been a delayed, serious complication. He didn't just read images; he read the patient, and that made all the difference.