Patient Experience
My 8-year-old son developed a rare vascular malformation in his leg that local doctors couldn't diagnose. Dr. Arzu Ercan at Acibadem Bursa Hospital not only identified it immediately but explained everything to him using cartoon drawings of blood vessels. She performed a minimally invasive procedure that left barely a scar, and now he's back playing football. Her patience with children is extraordinary - she even let him listen to his own pulse with the Doppler!
As a 72-year-old diabetic with multiple complications, I arrived at the emergency department with a suddenly cold, blue foot. Dr. Ercan rushed from another surgery, diagnosed an acute arterial occlusion, and performed emergency thrombectomy within the golden hour. What impressed me most was her holistic approach - she coordinated with my endocrinologist and cardiologist during my recovery, and now, six months later, I'm walking my granddaughter to school again. She saved not just my leg but my independence.
I came for what I thought was a routine varicose vein checkup, but Dr. Ercan's ultrasound revealed an asymptomatic abdominal aortic aneurysm at 5.2cm. She calmly explained the 'ticking time bomb' without causing panic, arranged all preoperative tests in one day, and performed an EVAR procedure with such precision that I was home in 48 hours. Her follow-up protocol is meticulous - she personally calls with imaging results and remembers every detail about my case. She turned a casual visit into a life-saving intervention.
After a failed vascular bypass at another hospital left me with chronic leg ulcers and constant pain, I became depressed and housebound. Dr. Ercan took on my complex case, spending two hours reviewing my previous surgeries before our first meeting. She created a multi-stage reconstruction plan involving venous valve repair and microsurgical techniques I'd never heard of. A year later, my wounds are healed, and I've started hiking again. She never gave up when others had, and her innovative approach gave me back my life.