Patient Experience
I brought my 4-year-old son, Ali, to Dr. Elifnur Sevinç after months of recurring ear infections that kept him up crying every night. Other doctors just prescribed antibiotics, but Dr. Sevinç was different. She got down on his level, showed him the otoscope with a little toy story, and called it a 'space explorer.' She discovered chronic fluid buildup and recommended tubes. The surgery at Acibadem Bursa was seamless. She called us personally that evening to check on him. For the first time in a year, Ali is sleeping through the night and his speech clarity has improved dramatically. She didn't just treat a symptom; she solved the root problem with incredible compassion for a frightened child.
As a 72-year-old with sudden, violent vertigo that made me feel like the room was spinning off its axis, I arrived at the emergency department terrified I was having a stroke. Dr. Sevinç was the on-call ENT. In the midst of the ER chaos, she had a remarkable calm. She performed a series of precise positional tests right there—the Dix-Hallpike maneuver—and diagnosed benign paroxysmal positional vertigo (BPPY). Instead of just sending me home with pills, she performed the Epley maneuver in her office. The relief was instantaneous and felt like magic. She then taught my daughter how to do a simpler version at home if it recurred. Her approach wasn't just emergency intervention; it was emergency education and empowerment.
My case was complex: a recurrent pleomorphic adenoma in my parotid gland. My previous surgery elsewhere had left me with partial facial weakness. I consulted three surgeons before meeting Dr. Sevinç at Acibadem Bursa. Her review was meticulous; she spent an hour with me and my scans, drawing diagrams to explain the facial nerve's pathway and her plan to preserve it while removing the entire tumor. The surgery took over 5 hours. When I woke up, her first words were, 'Try to smile for me.' I could. All nerve function was intact. Her follow-up has been rigorous, with detailed ultrasound checks. She combines the hands of a micro-surgeon with the strategic mind of a general. This wasn't just an operation; it was a meticulously executed restoration.
I came in for what I thought was a routine checkup for occasional sinus pressure. Dr. Sevinç, however, has a way of listening that goes beyond the stated complaint. She asked about my sleep, my morning throat, and my exercise routine. Using a flexible nasal endoscope—which she made completely comfortable—she found significant nasal valve collapse and a deviated septum I never knew I had. She explained how this was forcing me to mouth-breathe during runs, affecting my performance. We opted for functional septorhinoplasty. The change has been profound. My sleep is deeper, my morning voice isn't hoarse, and my 5K time has dropped. She saw an athlete where I only saw a sinus patient. Her routine checkup uncovered the hidden bottleneck in my daily life and fixed it.