Patient Experience
For years, I was the 'difficult' grandmother—mood swings, refusing meals, accusing my family of stealing. My son brought me to Dr. Özcan as a last resort. He didn't just see an old woman; he saw a person. He diagnosed not just dementia-related agitation, but a deep, untreated depression layered on top. His approach was gentle but precise. He adjusted my medication with incredible care, considering my other health issues, and taught my family communication strategies. Now, I have peaceful days. I can enjoy my grandchildren's visits again. He gave me back my dignity and my family back their mother.
Our 8-year-old son Leo stopped speaking at school after a bullying incident. We tried everything. Dr. Özcan was our final hope. He didn't talk to us over Leo's head; he got down on the floor with him, using LEGO figures to act out scenarios. He diagnosed selective mutism with underlying anxiety. His plan wasn't just therapy for Leo; it was a family project. He gave us specific, playful 'home missions' to build Leo's confidence. After 3 months, Leo whispered to his teacher. Now, he's leading games at recess. Dr. Özcan didn't fix a 'problem child'; he unlocked our brave boy.
I was admitted to Acibadem Bursa through the ER in a state of acute psychosis—paranoid, terrified, a danger to myself. Dr. Özcan was the on-call psychiatrist. In that chaos, his calm was my anchor. He spoke to me with such respect, even when I was making no sense. He explained every step of the stabilization process to my terrified wife. His rapid, accurate assessment (it was a severe bipolar manic episode) and his immediate treatment plan were critical. He visited me twice daily, adjusting treatment with a scientist's mind and a healer's heart. He didn't just manage a crisis; he began my real recovery in that ER bed.
As a software engineer under constant deadline pressure, I came for what I thought was 'routine stress management.' Dr. Özcan's 'checkup' was anything but routine. Through careful questioning, he identified a pattern of obsessive rumination and perfectionism that was burning me out. He introduced me to mindfulness-based cognitive therapy tailored for high-performers. We worked on 'mental refactoring'—he even used my coding metaphors! It wasn't about pills; it was about rewiring my relationship with work. My productivity is now sustainable, and I've rediscovered joy in my weekends. He treated the engineer, not just the anxiety.