Patient Experience
My 8-year-old son developed sudden, severe pain while we were visiting family in Bursa. We rushed to Acibadem's emergency department in a panic. Dr. Mahmut Esat Danişoğlu was the on-call urologist. He had this incredible calmness that immediately settled us all. He diagnosed a rare pediatric ureteral stone complication without any invasive scans initially, just through careful examination and history-taking. His approach with my son was magical—he explained everything using cartoon analogies about 'pebble adventures.' The minimally invasive procedure he performed was a success, and his follow-up care included checking in with us even after we returned to our home city. We've never encountered a doctor who blends such profound expertise with genuine childhood empathy.
As a 72-year-old farmer, I've always been stubborn about doctors. But the urinary issues became unbearable. My wife practically dragged me to Acibadem Bursa. I expected a rushed city doctor. Dr. Danişoğlu was the opposite. He spent an hour just listening—to my symptoms, my work, even my reluctance. He diagnosed an advanced prostate condition requiring complex robotic surgery. What struck me wasn't just the technical skill of the surgery, which he explained using simple metaphors about 'repairing an old, valuable irrigation pipe.' It was his holistic view. He coordinated with a cardiologist for my pre-existing heart murmur without me asking. During recovery, he visited me daily with a different observation each time. For the first time, I felt like a person, not a diseased organ. He restored my health and my faith in medicine.
This review is for my routine check-up that turned into anything but. I'm a 45-year-old with a family history of kidney issues, so I see Dr. Danişoğlu annually. During a standard ultrasound, his expression changed—subtly, but I noticed. He found a small, atypical renal mass. The way he broke the news was masterful; factual but not frightening, outlining a clear 'investigative map.' He organized a rapid, multi-disciplinary consultation within the same hospital within 48 hours. He led the team but never dominated it. We opted for active surveillance first. His follow-up protocol is meticulous—not just scans, but tailored lifestyle adjustments and stress-management advice he researched himself. He turned a terrifying 'what-if' into a manageable partnership. I've never felt more involved in my own care. He's not just monitoring a shadow on a scan; he's guarding my future.
I arrived at the emergency room at 3 AM with what I thought was a kidney stone—excruciating pain, nausea. Dr. Danişoğlu was called in. His diagnostic process was like watching a detective. He ruled out the simple stone quickly through examination and a focused history, suspecting something more obscure: an incarcerated ureteroinguinal hernia. I'd never heard of it. He explained the surgical urgency with crisp clarity, no sugar-coating, but his calm authority was reassuring. The emergency surgery was successful. Post-op, his style shifted. The brisk emergency specialist became a detail-oriented healer, personally adjusting my pain management plan hour-by-hour based on my feedback. He even remembered my preference for herbal tea and suggested a bladder-friendly type. It was this seamless transition from crisis commander to compassionate caregiver that defined the experience. He navigated a medical storm with precision and then ensured the calm after was just as carefully managed.