Patient Experience
My 82-year-old father was admitted to Acibadem Bursa with acute urinary retention and confusion. Dr. Salih Gülten didn't just treat the prostate issue—he noticed subtle signs others missed and ordered tests revealing an underlying electrolyte imbalance affecting his cognition. His approach was holistic: he coordinated with geriatrics, explained everything to us in simple Turkish with hand-drawn diagrams, and even adjusted medications considering my father's mild dementia. The transurethral procedure was successful, but what stood out was Dr. Gülten's post-op visit where he spent 20 minutes teaching me how to monitor for complications at home. He treated my father with such dignity, calling him 'Amca' respectfully. We're forever grateful.
Our 7-year-old son had recurrent UTIs and extreme anxiety about doctors. Dr. Gülten transformed the experience—he had toy medical instruments in his office, let our son listen to his own heartbeat first, and diagnosed a previously undetected mild ureteral reflux without invasive imaging initially. He created a 'superhero plan' involving timed voiding charts with stickers. During the minimally invasive correction, he allowed me to accompany my son until anesthesia took effect. At our 3-month follow-up, my son actually asked if he could visit Dr. Salih again! The care was pediatric-focused yet medically precise—a rare combination in urology.
I arrived at emergency at 2 AM with a kidney stone—the worst pain of my life. Dr. Gülten was on call and immediately ordered imaging showing a 9mm obstructing stone. What impressed me was his transparency: he explained exactly why emergency lithotripsy was needed versus waiting, including risks. During the procedure, I was awake but sedated, and he narrated what was happening in a calm voice. Post-procedure, he personally showed me the stone fragments and explained dietary changes specific to Turkish cuisine (less çay, more ayran!). His follow-up call the next day to check on my pain level was unexpected and deeply caring. Emergency urology handled with both expertise and humanity.
As a 45-year-old woman with complex interstitial cystitis dismissed by three other urologists, Dr. Gülten approached my case differently. He spent our first 90-minute consultation mapping my symptoms against my menstrual cycle and stress triggers, then ordered specialized urodynamics not typically available in Bursa. His innovative treatment combined bladder instillations with pelvic floor physical therapy referrals and mindfulness techniques. When standard medications failed, he researched emerging European trials and found a compatible off-label treatment. After 18 months under his care, my pain days decreased from 25 to 4 monthly. Dr. Gülten doesn't just follow protocols—he creates individualized solutions for complex chronic conditions.