Patient Experience
My family and I are grateful for the care we received from Dr. dr Mahmut Özyilmaz. The hospital staff was also very supportive.
My family and I are grateful for the care we received from Dr. dr Mustafa Uğur Özel. The hospital staff was also very supportive.
The recovery process was smooth thanks to Dr. dr Mutlu Duran's expertise. Highly recommend for ent treatment.
The recovery process was smooth thanks to Dr. dr Şirin Efe's expertise. Highly recommend for infectious disease treatment.
My family and I are grateful for the care we received from Dr. dr Mutlu Duran. The hospital staff was also very supportive.
My family and I are grateful for the care we received from Dr. dr Şirin Efe. The hospital staff was also very supportive.
My family and I are grateful for the care we received from Dr. dr Alî Uçar. The hospital staff was also very supportive.
My family and I are grateful for the care we received from Dr. dr Abdullah Zorluoğlu. The hospital staff was also very supportive.
As a 72-year-old with a complex history of recurring kidney stones, I was terrified when the pain returned worse than ever. Dr. Oktay at Acibadem Bursa didn't just see another elderly patient; he saw the whole picture. He explained my options for a minimally invasive procedure with such clarity, even drawing diagrams for my family. The surgery was a complete success, but what truly amazed me was his follow-up. He personally called me two days after discharge to check on my pain levels. A doctor who still makes house calls, even if by phone, is a rare treasure.
Our 8-year-old son developed sudden, severe abdominal pain and we rushed to the emergency room in a panic. Dr. Oktay was the on-call urologist and immediately calmed us all down. He spoke directly to our son in a gentle, playful way, explaining the ultrasound like a space mission to find the 'hidden crystal' (it was a ureteral stone). He managed a pediatric case we feared would need surgery with careful monitoring and medication. He turned a traumatic emergency into an adventure for our child. We left with a signed drawing from our son to 'Dr. Bülent, the stone explorer.'
I came in for what I thought was a routine checkup for an elevated PSA level. Dr. Oktay's thoroughness changed my life. Instead of just ordering another test, he spent 40 minutes reviewing my family history and previous scans. His suspicion led to a targeted biopsy that revealed a very early-stage, localized prostate cancer. He presented all options—active surveillance, radiation, surgery—without pressure. I chose robotic surgery, which he performed. Six months later, I'm cancer-free with minimal side effects. His approach wasn't just treating a number; it was detective work that saved me.
After a botched varicocele repair at another clinic left me in chronic pain and hopeless, I was skeptical of any urologist. My first follow-up with Dr. Oktay was different. He listened for 25 minutes straight, took notes, and then said, 'Your previous experience is a problem we will solve together.' He didn't promise miracles but outlined a meticulous, multi-step revision plan involving microsurgery. The procedure was complex, but his confidence was reassuring. Now, three months post-op, the pain is gone. He repaired more than a vein; he restored my faith in medical care. His aftercare protocol was exhaustive, and his assistant always answered my emails the same day.
Dr. dr Abdullah Zorluoğlu provided exceptional care for my general surgery condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Bursa Hospital. Dr. dr Abdullah Zorluoğlu explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Abdullah Zorluoğlu's expertise. Highly recommend for general surgery treatment.
My 82-year-old mother, Fatma, needed an urgent abdominal MRI after a sudden collapse at home. Dr. Abdurrahman Gölbaşı was not just a radiologist that day—he was our calm in the storm. He personally explained the claustrophobic machine to her in the gentlest Anatolian Turkish, even delaying other appointments to ensure she was completely comfortable. His report didn't just list findings; it connected her chronic heart condition to the acute mesenteric ischemia he spotted, writing a concise note for her cardiologist that became the roadmap for her treatment. At Acıbadem Bursa, they talk about 'patient-centered care'—Dr. Gölbaşı defines it.
Our 7-year-old son, Deniz, swallowed a small toy magnet. The ER pediatrician was concerned, but it was Dr. Gölbaşı who transformed a potential trauma into an adventure. Before the fluoroscopy, he showed Deniz the screen and called it a 'treasure hunt inside his tummy.' He used a low-dose protocol without us asking, explaining the 'why' in simple terms. His report highlighted the magnet's position relative to bowel loops with such precision that the surgeon knew exactly what approach to take. He followed up the next day with a call to check on Deniz. This wasn't just imaging; it was expertise wrapped in profound kindness.
As a 45-year-old with a complex family history of breast cancer, my annual mammogram is always fraught with anxiety. This year, Dr. Gölbaşı reviewed my prior films from another city himself before I even entered the room. During the tomosynthesis, he noticed my distress and said, 'The most important thing we're looking after today is your peace of mind.' He found a subtle, new architectural distortion others might have missed. Instead of a vague report, he provided a clear BI-RADS 4a assessment with a differential and recommended a specific type of ultrasound-guided biopsy. His proactive coordination with the surgical team made a terrifying process feel managed and precise.
I was referred for a CT angiography after a minor motorcycle accident, expecting a routine scan. Dr. Gölbaşı, however, conducted a brief but thorough neurological exam upon noticing my slightly uneven pupils in the waiting area—something entirely beyond a typical radiologist's purview. His suspicion led him to tailor the CT protocol to look for not just vascular injury, but early signs of a subtle dural tear. He found it. His immediate call to the neurosurgeon and his meticulously annotated 3D reconstructions were credited for preventing what could have been a delayed, serious complication. He didn't just read images; he read the patient, and that made all the difference.
Dr. dr Demet Alagöz provided exceptional care for my pediatrics condition. The treatment was personalized and effective.