Patient Experience
I'd been to three other doctors for this weird, constant fatigue and stomach pain. Everyone said it was just stress. Dr. Balamurugan actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky thyroid issue affecting my gut. He explained it in a way that finally made sense. I'm on the right treatment now and feel like myself again. (Patient of Dr. Balamurugan)
Had to get a small cyst removed from my back. Honestly, I was pretty nervous about the whole thing. The procedure at SRM Prime was straightforward, though. Dr. Balamurugan talked me through each step as he did it, which kept me calm. It was over before I knew it, and the recovery was exactly as he said it would be—no surprises. Just a simple, smooth experience. (Patient of Dr. Balamurugan)
The hospital itself is nice and clean, which helps when you're feeling anxious. But what really stood out was the front desk lady, Lakshmi. I was confused about my insurance paperwork and she sat with me for ten minutes, figured it all out, and even walked me to the billing department. Little things like that make a stressful visit much easier. Dr. Balamurugan's clinic runs well because his team is on the ball. (Patient of Dr. Balamurugan)
What I appreciate most about Dr. Balamurugan is how he talks to you. He doesn't rush. He sits down, looks you in the eye, and answers every single question without making you feel silly for asking. When my dad was sick, he spoke to him with so much patience and respect. It's not just about the medicine; it's about feeling like you're being heard by someone who genuinely cares. (Patient of Dr. Balamurugan)