Patient Experience
I'd been to three different doctors for this constant fatigue and stomach pain. Everyone said it was stress. Dr. Dheeraj was the first one who actually sat and went through my whole history again. He ordered a specific test the others hadn't, and it turned out to be a tricky thyroid issue combined with a mild food intolerance. He explained it in a way that finally made sense. It wasn't magic, just someone paying proper attention. (Patient of Dr. CH)
Had to get a small cyst removed from my back. Honestly, I was nervous about the local anesthesia more than anything. The procedure itself at SRM Prime was over before I knew it. Dr. Dheeraj talked me through each step calmly – 'just a small pinch now', 'you might feel some pressure' – and he was right each time. It was straightforward, and the healing was exactly as he said it would be. (Patient of Dr. CH)
The hospital itself is pretty clean and calm, which helped. But what really stood out was the front desk staff. I was flustered because I'd forgotten my old reports, and the parking lot was completely full that morning. The lady at reception was so patient, helped me sort the paperwork, and even suggested a better time for future visits to avoid the parking rush. It made a stressful start much easier. (Patient of Dr. CH)
My son, who's 8, had a bad fever and was terrified of doctors. Dr. Dheeraj didn't just talk to me; he crouched down to my son's level and started asking him about his school and his favorite cartoon character. He did the examination while distracting him with questions about superheroes. Got the diagnosis without a single tear. That kind of patience with a scared kid... it meant the world to us as parents. (Patient of Dr. CH)