Patient Experience
I'd been to a few doctors about this nagging fatigue and stomach pain. Everyone had a different idea. Dr. Prem actually listened to the whole history, asked questions others hadn't, and ordered a specific test. Turns out it was something pretty rare, not at all what we thought. He explained it in a way that finally made sense, and the treatment plan he started is working.
Had to get a minor cyst removed. Honestly, I was nervous at first, but Dr. Prem talked me through the whole thing in the room. The procedure itself was quick, felt almost nothing. The follow-up was straightforward, no fuss. It was just... smooth. Sometimes you just want something simple to stay simple, and it did.
The place is busy, I won't lie—parking was a bit of a hunt. But once inside, it made a difference. The front desk lady saw I was confused and pointed me in the right direction. The nurse who took my vitals was really kind, cracked a joke that settled my nerves. The whole environment felt organized, which helped a lot.
What stuck with me was how Dr. Prem is with people. My elderly father was the patient, and he didn't just talk to me. He got down to my dad's level, spoke clearly, and checked if he understood. He has this calm way about him that makes you feel like you're the only person he's seeing that day. That kind of attention is rare.