Patient Experience
I'd been to a couple of doctors with this nagging stomach pain and fatigue, and everyone said it was just stress. Dr. Ajay Narasimhan was the first one who actually paused, looked at my old reports again, and ordered a specific test no one else had. Turned out to be something pretty rare with my gallbladder. The parking at Apollo was a nightmare that day, but honestly, I didn't care after he sat down and drew me a diagram to explain it all. He just figured it out when others didn't.
Had to get a small cyst removed from my back. I was nervous at first, but Dr. Narasimhan made it feel like no big deal. The whole thing was over in what felt like twenty minutes. He talked to me the whole time, just casual stuff, which really took my mind off it. The incision healed so cleanly my wife says you can barely see it now. It was just a straightforward thing, but he made it easy.
Look, hospitals make me anxious. The bright lights, the smell. But the team at Apollo Greams Road, especially the nurses on Dr. Narasimhan's floor, were really kind. I had to wait a bit past my appointment time, which I usually hate, but the receptionist kept me updated. And the doctor's assistant, I think her name was Priya, was so patient with my million questions before the doctor even came in. It felt less like a factory and more like people actually working together.
What I remember most is how he talked to my mother. She's old, gets confused easily. He didn't rush her. He pulled his chair up close, spoke slowly, and checked twice that she understood the medication plan. He has this calm way about him that just makes you feel you're in good hands. It's not what he said about my dad's blood pressure, it's how he made my mom feel less scared.