Patient Experience
For months, I felt run down and had this weird, persistent ache. Other doctors just shrugged. Dr. Apoorva was different. She actually listened, asked questions I hadn't been asked before, and ordered a specific test no one else had. It turned out to be a tricky thyroid issue, not just 'stress' like I'd been told. She explained it all on a notepad, drawing little diagrams. I'm finally on the right treatment.
I needed a basic mole removal. Honestly, I was nervous at first, but Dr. Apoorva made it so simple. The whole thing took maybe twenty minutes in her clinic room at Apollo Firstmed. She talked me through each step, and I barely felt a thing. It healed up perfectly. Sometimes the simple stuff is what shows you how good a doctor really is.
The parking at Apollo Firstmed was a nightmare that day, I won't lie. But once I got inside, the front desk lady saw I was flustered and helped me right away. The nurse who took my vitals was really kind and cracked a joke to settle my nerves. The whole place just felt calm and clean, which matters when you're not feeling great. Dr. Raghavan's team definitely makes a difference.
What stuck with me about Dr. Apoorva Raghavan was how she talked to my elderly father. He gets confused easily. She didn't rush him. She sat down, looked right at him, and explained his new medication using words he could understand. She checked if *he* understood, not just me. You don't see that kind of patience and respect every day. It meant the world to us.