Patient Experience
I'd been to a couple of doctors for this nagging fatigue and stomach issue, and everyone just said it was stress. Dr. Arshad Akeel was different. He actually sat and listened, asked about things no one else had, and ordered some specific tests. Turns out it was a thyroid problem that was messing with my digestion. He explained it all on a notepad, drawing little diagrams. I finally feel like I'm getting somewhere.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole hospital thing, but the procedure itself with Dr. Akeel was over before I knew it. He talked me through each step as he did it, which really kept my mind off things. The stitches were neat, healing was straightforward, and the follow-up was quick. It was just... simple, which is exactly what you want.
The parking at Apollo was a nightmare that day, I had to circle for ages. By the time I got in, I was pretty flustered. But the front desk lady was really kind, and the nurse who took my vitals had this calm way about her that settled me right down. The whole place felt efficient but not cold. It made waiting to see Dr. Akeel a lot easier.
What I remember most is how he talked to my elderly mother. She gets confused easily and was scared. Dr. Arshad Akeel didn't just talk to me; he got down to her eye level, held her hand, and explained her new blood pressure medicine in words she could actually understand. He treated her like a person, not a chart. That meant the world to us.