Patient Experience
I'd been to a couple of doctors for this nagging abdominal pain, and everyone said it was just stress. Dr. Arul Daniel actually listened. He asked questions no one else had, ordered a specific scan, and found the issue—a tricky, partial bowel obstruction that wasn't obvious. The way he explained it, with a diagram on his notepad, made a scary situation feel manageable. He got me to the right surgeon at Apollo OMR, and I'm finally recovering.
Had to get a small cyst removed from my back. Honestly, I was nervous about any kind of cut, even a minor one. Dr. Daniel's clinic at Apollo was running a bit behind that day, but once I got in, he was so calm. The whole thing took maybe twenty minutes. He talked me through each step, and I barely felt a thing. It healed up perfectly. Sometimes, a simple job done well is all you need.
The place itself makes a difference. Apollo OMR is a big hospital, and parking was a bit of a hunt, I won't lie. But once inside, the front desk people directed me right to Dr. Daniel's floor. The nurse who took my vitals was really kind—she could see I was anxious and just chatted about the weather. It's not just about the doctor; when the whole team is supportive, it takes the edge off.
What stuck with me was how Dr. Daniel talks to you. He doesn't rush. I came in with a list of worries I'd Googled, expecting to be brushed off. Instead, he went down my list, one by one, and explained why some things were unlikely and what we should actually keep an eye on. He has this quiet, sure way about him that just makes you feel heard. You leave feeling like you have a partner in this, not just a prescription.