Patient Experience
Had a persistent stomach issue for weeks. Booked a slot with Dr. Arun Kumar online, got in on time. He listened, ordered the right tests, and gave me a clear plan. Back to work the next day, feeling sorted. No fuss, just effective.
I was really scared going in—first time at a big hospital like Gleneagles. Dr. Arun Kumar was so calm. He explained everything in simple words and didn't rush me, even when I asked the same thing twice. Left feeling like a weight was off my shoulders.
Look, I needed a doctor who'd cut to the chase. Dr. Arun Kumar did. Told him my symptoms, he asked a few sharp questions, figured it out. Got a prescription and solid advice. Done. Would go back.
My experience started rough—parking was a nightmare and I waited about 20 minutes past my appointment time. But once I saw Dr. Arun Kumar, it changed. He spent a good 15 minutes with me, drawing a little diagram on his notepad to show how my acid reflux was happening. He remembered a detail I'd mentioned about my tea habit and linked it to the problem. It wasn't just a quick prescription; he actually helped me understand my own body better. The follow-up call from his assistant a week later was a nice touch, too.