Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue. Everyone said it was stress. Dr. Arun wasn't convinced. He actually sat and went through my old blood reports line by line, asked about things no one else had. He ordered one more specific test, and it turned out to be a tricky thyroid issue masquerading as something else. He called me himself with the results to explain it all. Finally felt like someone was actually solving a puzzle, not just sending me away.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Arun made it sound so straightforward. The day of, he walked me through each step again right in the procedure room, which calmed me down. It was over in what felt like minutes. The whole thing was just... smooth. No drama, no fuss. Follow-up was quick, and the scar is healing really well. Sometimes simple is good.
The hospital itself is huge and can feel a bit overwhelming. Parking was a nightmare that morning. But once I got to Dr. Arun's floor, his receptionist saw I was flustered and really helped me out. The waiting area was quiet, and they ran pretty much on time, which I appreciate. It's the little things—someone offering a glass of water, the nurse double-checking my name with a smile—that make a stressful visit feel more manageable.
What I remember most is how he talks to you. He doesn't rush. I had a million questions about my dad's new medication plan, and Dr. Arun just pulled up a chair, drew a simple diagram on his notepad about how it works, and let me ask everything. He didn't use confusing medical jargon. He has this calm way of explaining that makes you feel like you're in the loop, not just being instructed. That kind of respect means a lot.