Patient Experience
I'd been to a couple of doctors for this nagging pain and fatigue, and everyone had a different theory. Honestly, I was starting to think it was all in my head. Dr. Arun Ramanan actually sat down and listened to the whole timeline, asked questions no one else had. He connected dots I didn't even know were there and ordered a specific test. Turns out it was a pretty rare autoimmune thing. He explained it to me in plain English, no jargon, and laid out a clear plan. Finally felt like I had a real answer.
Needed a minor cyst removal. Was nervous at first, but Dr. Arun Ramanan made it feel like no big deal. The whole thing was over in what felt like twenty minutes. He talked me through each step as he was doing it, which really kept my mind off things. The stitches were neat, healing was straightforward. It was just a simple, smooth experience from check-in to the follow-up call from his nurse.
The hospital itself is nice and calm, which helps when you're anxious. Parking was a bit of a hunt that morning, I'll admit. But once inside, the front desk people were really kind and got me sorted quickly. The nurse who took my vitals had a warm way about her, made a little small talk to distract me. It's those little things from the staff that make a visit less clinical.
What stuck with me was how Dr. Arun Ramanan talks to you. He doesn't rush. He pulls up a chair, looks you in the eye, and you feel heard. When I was worried about a treatment side effect, he didn't dismiss it; he took the time to explain why it happens and how we'd manage it. It's that calm, patient way he has. You leave feeling like a person, not just a case file.