Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Aruna actually listened to everything, even the weird little details I thought were irrelevant. She ordered some specific tests others hadn't, and it turned out to be a tricky gallbladder issue that wasn't showing up the usual way. She explained it all with a diagram on her notepad – made a confusing thing make sense. I'm finally on the mend.
Had to get a small cyst removed from my back. Honestly, I was more nervous about the hospital process than the actual thing. But with Dr. Aruna, it was just... straightforward. The appointment was on time, she told me exactly what she'd do step-by-step, and it was over in what felt like minutes. The whole thing was so simple and calm, it felt like getting a tooth filled, but on my back. No drama, just good care.
The Apollo facility in Vanagaram is really nice. I had to wait a bit for my husband's discharge papers, but the waiting area was comfortable and quiet, not like a typical busy hospital. What stood out was the front desk staff and the nurses on the floor. They were patient with my questions, even the silly ones, and one nurse saw I looked lost and walked me to the pharmacy herself. It felt like people there actually want to help, not just process you.
My first visit, I was a ball of anxiety. Dr. Aruna has this very calm, direct way about her. She didn't just talk at me; she asked what *I* was worried about and addressed those fears first. When she examined me, she told me what she was doing and why. It wasn't overly sweet or anything, but you could tell she was focused entirely on the visit. That kind of quiet attention makes you feel like you're in safe hands.