Patient Experience
I'd been to a couple of doctors about this persistent fatigue and stomach pain, and everyone just said it was stress. Dr. Balaji was different. He actually listened to the whole history, asked questions no one else had, and ordered a specific test the others hadn't. Turned out it was a tricky parasite, not just 'in my head.' He explained it all with a diagram on his notepad. I finally feel like myself again.
Had to get a small cyst removed. Honestly, I was pretty nervous about the whole thing—hospitals make me anxious. But Dr. Balaji and his team made it so straightforward. The procedure itself was quick, and he talked me through each step so I knew what was happening. The parking garage was full that day, which was a hassle, but the actual medical part couldn't have been smoother.
The clinic at Apollo was running behind schedule, so I had to wait a bit. But you know what? The nurse at the front desk was really kind about it, kept me updated, and even offered water. The whole place just felt calm and clean, which helped. When I finally saw Dr. Balaji, he didn't rush at all, even though it was getting late. That meant a lot.
What I remember most is how he spoke to my elderly mother. She was confused and scared about her new medication. Dr. Balaji pulled up a chair, looked her right in the eye, and explained everything in such a simple, gentle way. He didn't just talk to me, her caregiver; he made sure *she* understood. You don't see that kind of patience and respect every day.