Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone said it was just stress. Dr. Balasubramaniam actually listened. He asked questions about things no one else had, ordered some specific tests, and figured out it was a tricky gallbladder issue that wasn't showing up on the usual scans. I was really worried it was something serious, and his calm way of explaining what was happening and the plan made all the difference. He didn't just treat a symptom; he found the root cause.
I needed a minor cyst removed, and honestly, I was nervous about any kind of procedure. Dr. Balasubramaniam walked me through the whole thing in simple terms, no complicated medical jargon. The day of, the team at Gleneagles Global had me in and out pretty quickly. The procedure itself was straightforward, just like he said it would be. Recovery was simple. Sometimes you just want things to be easy, and this was.
The hospital itself is nice and clean, which you expect, but it was the staff that stood out. I had to bring my elderly father for a consultation, and parking was a bit of a hassle that day. Once inside, the front desk people were really patient with us, and the nurse who took his vitals was so gentle and kind, chatting with him to put him at ease. It felt like a place where people actually care, not just a processing line.
What I remember most about Dr. Balasubramaniam is how he talks to you. He doesn't rush. During my follow-up, he sat down, looked me in the eye, and asked how I was *really* feeling, not just physically. He has this quiet, reassuring way about him that makes you feel like you're the only patient he has that day. You don't feel like just another case file.