Patient Experience
I'd been feeling run-down for months, and my local doctor just kept saying it was stress. Dr. Bhaskar actually listened. He asked a ton of questions I hadn't been asked before and ordered some specific tests. Turns out it was a thyroid issue that was mimicking a dozen other things. He explained it all with a diagram on his notepad—no jargon. Finally, I had an answer.
Had to get a minor cyst removed. Honestly, I was nervous at first, but Dr. Bhaskar made it feel like no big deal. The whole thing at Apollo was over in an hour. He talked me through each step as he was doing it, which really kept me calm. The recovery was exactly as he said it would be—simple and straightforward.
The waiting area at Apollo was packed, I won't lie. But once I got in, the nurse was really kind and got my vitals done quickly. The whole place just felt efficient. Even the person who scheduled my follow-up scan was patient with all my questions. It made a long day much easier to handle.
What stuck with me was how Dr. Bhaskar talks to you. He doesn't rush. He sat down, looked at me, not his computer. When I told him I was worried about the cost of a medication, he actually suggested a cheaper alternative that would work just as well. You don't see that every day. Felt like he saw me as a person, not just a case.