Patient Experience
I'd been to three other doctors about my fatigue and weight loss, and they all had different theories. Honestly, I was starting to think it was all in my head. Dr. Bhaskaran was the first one who actually sat and listened to my whole history, not just the last six months. He ordered a specific blood test the others hadn't, and that's how we found it—a rare thyroid condition. It wasn't a quick fix, but having a real answer, and a doctor who explained the treatment plan so clearly, was a massive relief.
Had to get a suspicious mole removed from my back. I was nervous at first, but Dr. Bhaskaran made it so simple. The whole thing took maybe twenty minutes in his office at Apollo. He talked me through each step, even cracked a joke about the local anesthetic feeling 'spicy'. The stitches were neat, healing was straightforward, and the biopsy came back clear. It was exactly what you hope for with something routine—no drama, just good care.
The Apollo centre is a big place, and I got a bit turned around finding the right wing. One of the nurses saw me looking at the signs and walked me all the way to Dr. Bhaskaran's clinic. That kind of thing matters when you're anxious. The waiting area was calm, not like some hectic hospitals, and even though I had to wait a bit past my appointment time, they kept me updated. It felt like the whole team was on the same page.
What I remember most is how Dr. Bhaskaran talked to my mother. She's elderly and gets confused easily. He didn't just speak to me; he knelt down so he was at her eye level, spoke slowly, and checked she understood every part of her medication change. He has this quiet, patient way about him that just puts you at ease. You don't feel rushed out the door.