Patient Experience
I'd been to a couple of doctors for this nagging pain that just didn't add up. Dr. Shanmuganandan was different. He actually sat and listened to my whole history, asked questions about things I thought were unrelated. He pieced it together like a puzzle and ordered one specific test the others hadn't. Turned out to be something pretty rare. He explained it all without making me feel stupid, and his plan actually worked. I'm just relieved someone finally figured it out.
Had to get a minor cyst removed. Honestly, I was nervous at first, but Dr. Shanmuganandan made it feel like no big deal. The whole thing at Apollo was over in a morning. He talked me through each step as he did it, which really kept me calm. It healed up perfectly, just like he said it would. Sometimes a simple thing done right is all you need.
The place was busy, parking was a bit of a hunt, I won't lie. But once inside, the whole team at Apollo Greams Road made it easier. The front desk lady helped sort my papers, and the nurse who took my vitals was really kind, cracking a small joke to settle my nerves. It felt like everyone was on the same page, which made a stressful day much more manageable.
What stuck with me was how Dr. Shanmuganandan talks to you. He doesn't rush. He pulls up a chair, looks you in the eye, and explains things in a way that makes sense. When I had a lot of questions about my treatment options, he drew a simple diagram on his notepad. Felt like he was talking *with* me, not *at* me. That kind of respect means a lot when you're worried.